Our people are our greatest asset.
At the Mission Bay Conference Center, we believe our people are our most valuable resource and the key to our success. It's our policy and our mission to recruit and hire people at all levels of our organization that have the highest levels of integrity, talent and motivation. We know these qualities are essential in every aspect of our business. Whether it's providing exceptional customer service, protecting and preserving the environment, or ensuring a safe experience for our guests and employees, it all comes down to our team.
Let our expert staff help plan your next event. Contact us today.
Mark Wallace - General Manager
In the hospitality field for over thirty years, Mark is responsible for guiding the Mission Bay Conference Center team towards their mission of being a "world class meeting facility in the heart of Mission Bay."
Mark started in the meetings industry with Marriott Hotels in Palm Springs, CA and Portland, OR. After ten years in the hotel industry, he went to work as the Regional Director of Sales for the Oregon Convention Center in Portland, OR. This was followed by a four-year stint as Director of Sales and Marketing at The Anaheim Convention Center where he was recruited to be the Assistant General Manager in charge of planning and opening the new Phoenix Convention Center in Phoenix, AZ.
A graduate of Oregon State University, Mark also studied at the Universidad Complutense de Madrid in Madrid, Spain. He has been a volunteer with the American Diabetes Association for over twenty-three years, serving on the local Northern California Leadership Board as well as the National Income Development committee.
Maris McLauglin - Senior Sales and Marketing Manager
Maris McLaughlin brings 19 years of hospitality experience to the Mission Bay Conference Center as the Corporate Sales Manager. She has worked every facet of the meeting and event industry from Wedding Planning, Conference Sales Manager, Operations Manager and everything in between. Needless to say, Maris has a strong passion in providing exemplary and flawless service to all of her guests and has found her niche in selling and planning the Corporate events that take place here at MBCC.
Maris has worked at every level of meeting and event venues and started out at Madonna Inn in San Luis Obispo. From there, she transferred to the Embassy Suites in San Luis Obispo to gain a working knowledge of corporate meetings and allowed her to transfer to the Bay Area in 2007 to become a Regional Director of Catering for Embassy Suites. From there she worked as the Director of Catering at private catering companies here in the Bay Area where she has sold and planned events for President Obama’s campaign committee, planned and executed week – long conferences for up to 7,000 people and has been a personal assistant to local celebrities.
Maris has an educational background in Animal Science as she was raised in an agricultural family. All of her hospitality experience has been hands on training and learning by doing; however, she attributes her strong work ethic on working long hours for the family farming business.
Nicole Talbott - Executive Meeting Manager
Nicole Talbott brings two years of experience in the Special Events Industry and is responsible for supporting both the Sales and Conference Planning teams by working towards sales goals, assisting with the creation of contracts, planning and implementing events, and conducting client surveys, while maintaining the highest level of customer service at the Mission Bay Conference Center.
Prior to joining MBCC, Nicole interned for Glodow Nead PR Firm, and worked for UCSF Special Events Department where she held the position of Special Events Assistant and was responsible for coordinating all aspects of events, while maintaining exceptional customer service levels.
Nicole earned her Bachelor's degree in Communications from San Francisco State University.
Kyle Soraghan - Sr. Conference Planning Manager
Kyle brings a background in hospitality garnered from his early days working at the Four Seasons Hotels and his fifteen years in banking at industry leaders Bank of America, ABN AMRO and UBS, into play as the Conference Planning Manager for the Mission Bay Conference Center. Kyle is responsible for overall operations at the conference center where he organizes, plans and executes events for clients.
John Finley - Executive Chef
Born and raised in Louisiana, John Finley has a strong background in creole and Cajun dishes. He was Executive Sous Chef at the Oakland Coliseum, creating menus for large events and crowds, and serving dishes to champions, athletes, and managers from the sports industry.
As the Executive Chef for the Mission Bay Conference Center and The Pub at UCSF, Chef John Finley brings his culinary vision to the menu with ethnically diverse dishes from traditional southern dishes, to Turkish, Moroccan, South America, and Central American just to name a few. In addition to the diversity of menus, John looks to the wealth of local produce in the Bay Area to inspire wholesome meals for the staff, faculty, students, and community at UCSF Mission Bay. John graduated from Baltimore International Culinary Academy with honors.
August Olson - Executive Sous Chef
With over twenty years of experience in all facets of the food service industry, August has been the Mission Bay Conference Center's Executive Sous-Chef for the past six years.
Prior to joining MBCC, August was the Vice President and Executive Chef for one of the top catering companies in the Bay Area.
Sara Hancock - Assistant Controller
Sara Hancock brings over eight years of experience in food service to the Mission Bay Conference Center and as Assistant Controller is responsible for overseeing the Accounting Department.
After a career as an educator, Sara was drawn by the lure of good food into the world of catering. Prior to joining MBCC, Sara held positions in the accounting departments at the Phoenix Convention Center and Arizona Mills Mall.
Sara holds two Bachelor’s Degrees from The University of British Columbia in Vancouver, Canada.
Tony Dee - Accounting Assistant
Tony brings over five years of accounting systems and financial experience to his role as Accounting Assistant for the Mission Bay Conference Center where he is responsible for payroll, check processing, and collections.
Prior to joining MBCC, Tony was in customer service at the Holiday Inn, Fisherman's Wharf, handling guest check-in/check-out, daily reporting, and billings.
Tony holds a Bachelor's Degree in Business Administration from the University of San Francisco.
Shannan Flanagan - Catering Food and Beverage Manager
Shannan Flanagan brings over seven years of experience in Hospitality and Catering Industry and is responsible for managing the catering operations department at the Mission Bay Conference Center. Prior to joining the team at MBCC, Shannan worked for the University of Delaware where she held the position of Catering Event Manager and was responsible for the day to day operations of the catering department for the university. Shannan began her career as a banquet server for the catering department at James Madison University. Shannan earned her bachelor's degree in Business Administration with a concentration in Hospitality and Tourism Management from James Madison University in the fall of 2008.